Warranty FAQs Follow

What do I need to do to be eligible eligible for the NorCross Marine Products warranty?

First, you must complete and submit the Warranty Registration Form within 15 days of purchase.  During Registration, you have the option to attach a copy of your original purchase receipt to the registration form.  The purchase receipt should clearly show the date of purchase as well as the name of the Authorized HawkEye® or NorChill® Product Dealer.  If you do not attach a copy of the original purchase receipt to your registration, then you should print your Registration Confirmation and attach it to a copy of the original purchase receipt and keep it in a safe place.  You will be required to present a copy of the Original Purchase Receipt to NorCross Marine Products if you make a warranty claim.  CLICK HERE TO REGISTER NOW

If I submit this form within 15 days of purchase, why do I need to present my original purchase receipt if I want to make a warranty claim?

The NorCross warranty only covers the original purchaser of the product for a period as defined in the Product Warranty Policy.  The original purchase receipt is necessary to match the date of purchase to the Submitted Warranty Registration Form.

Who is eligible for the NorCross Marine Products Warranty?

The original purchaser of the product from an authorized HawkEye® or NorChill® dealer.

How Do Get A Unit Repaired By NorCross Marine Products Under Warranty?

Warranty service can be initiated by contacting our Support Center.

v1320