If You Purchased From Our Website:
Every item in our store comes with a 100% satisfaction guarantee. If you are not completely satisfied with your order within 30 days of its arrival, we'll refund your money (less shipping & handling charges and/or expenses) or exchange it for another item. To start the return process, please email (firstname.lastname@example.org) us a copy of your original purchase receipt. Once approved, we will provide return/exchange instructions.
To initiate a return, please complete the form and follow the instructions at: https://www.norcross-outdoors.com/returns
Most returns and refunds are processed within 3 business days of receipt.
If You Purchased From Our eBay Store:
Login to your eBay account and use the eBay Returns Process
If You Purchased From A Third Party Product Seller
Contact the place of purchase to arrange your return.